This policy sets out how Haweya handles enrollment cancellations, cohort transfers, and refund requests for structured English courses from A1 to C2. Please read it before you confirm your registration.

Cancellation requests should be sent before the cohort launch date so that we can process them within the timelines below. Transfers and reschedule requests follow the cohort policy, and approved refund inquiries are processed using the method described in this document.